1. Immediate response
AS-Lingo immediately responds with a ticket number which pops up in a message. With this ticket number, you can not only track the progress we make on fixing the issue, but also follow on all open or unresolved issues by simply opening the Issue Viewer in AS-Lingo.
At the same time
- an issue entry is created in the AS-Lingo Service Portal for you which includes all necessary debug information and
- the developer owner of the Module that caused the problem is notified via email